I've received a message about an account that has been moved to another party

  • Unknown's avatar
    davidskorupa · Member ·

    I received the following message below (from WordPress), which should have been sent to another party. I had previously removed my contact information and credit card information from the account:
    — Earlier message —
    Your WordPress.com plan for immanuelbcmarion.wordpress.com renews soon.
    The WordPress.com Premium plan on your site ‘immanuelbcmarion.wordpress.com’ will renew automatically in 30 days.

    You will be charged $99 for this renewal on January 12, 2017. The charge will be made on your Mastercard XXXX [redacted by mod], and will appear in the statement as WPCHRG.COM

    You don’t have to do anything — this is just a reminder.

    Happy WordPressing!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    davidskorupa · Member ·

    (Was not aware this would post to forums earlier. Live and learn.)

  • Unknown's avatar
    timethief · Member ·

    I received the following message below (from WordPress), which should have been sent to another party.

    Did you transfer the blog to another username account? http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account

    If you cannot resolve this type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

  • kokkieh · Staff ·

    Hi there,

    At which email address did you receive that email? The address will be automatically hidden if you type it here, but I’ll be able to see it.

    You don’t have any upgrades in this account, so you shouldn’t be receiving any emails related to upgrades at the email address for this account. Those should be going to the email address of the username who owns the upgrades, immanuelbccheryl

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