I've signed up for a free trial of wordpress premium & I want to use a new domain name &amp

  • Unknown's avatar

    I need to create a proper domain name for my site & emails. I’ve signed up for the free trial, but I can’t work out how this is done. How do I create a custom domain. I was under the impression it came with the upgrade, is this not the case. My current email address makes no sense at all & I need to change it.
    The deal on your site says custom domain name & corresponding emails, please advise.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    To setup your custom domain, visit this page:

    https://wordpress.com/domains/

    Click “Register a New Domain.” Your Premium plan will let you purchase a domain using the plan credit, but it goes through the same process until it’s time to checkout.

    Once you have the domain setup, you can create an email address with our free email forwarding, or setup full email service with another vendor:

    Add Email to Your Domain

    Please note that if you setup the custom domain, then wish to end your free trial of the Premium plan, that domain is still only refundable for 48 hours and you will need to pay for it separately to remove the free trial of the Premium plan when that 48 hours is up.

  • Unknown's avatar

    Thanks for your help, but there still seems to be an issue. It says the name I want is available, but then when I try & process the payment it says its unable to process the domain name, then produces this message ‘Domains
    Unable to map weloverobots.net
    The domain weloverobots.net has already been registered on WordPress.com. Please contact support if you would like to map this domain again.’
    Any advice, I know the name is available, but wordpress seems to be able to process it. Also your online help is saying ‘Oops, our operators aren’t currently available.’ so I can’t access info through them.

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