J ai annuler deux fois l extension gratuite premium mais je n'ai eu aucune reponse de wordpress

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  paploray · Member · Dec 1, 2014 at 12:07 am

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  I cancel two Times the free extension wordpress premium but i have no answers.

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Dec 1, 2014 at 5:27 pm

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  Hi Samuel,

  You were unable to cancel your WordPress.com Premium because you have a domain registered through the Premium upgrade, so there are two ways we can proceed:

  1) I can cancel your entire Premium upgrade, including your domain tango-attitude.com. Your domain will become unavailable for several weeks; after this period, anyone may purchase the domain name. If you are okay with the prospect of potentially losing tango-attitude.com, this is the way you’ll want to proceed.

  2) If you want to keep your domain, I can give you a partial refund of 65 euros. You will be able to continue to use your domain name, tango-attitude.com, or you can transfer it to use with another service elsewhere.

  Please let me know how you’d like to proceed.

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  paploray · Member · Dec 1, 2014 at 7:27 pm

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  Hi Gracejiyoung,

  Before to try Wordpres.com Premium, i paid for my domain tango-attitude in March 2014.
  I try wordpress premium the 18th november 2014.
  I cancelled this morning and after I pay for the extension Wordpres.com Premium.

  So now, it’s ok for me, all is good, don’t kill http://www.tango-attitude.com !

  Samuel.

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  gracejiyoung · Member · Dec 1, 2014 at 7:30 pm

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  So do you want to cancel WordPress.com Premium and just leave the domain?

  I see that you just added Unlimited Premium Themes. That would be a different upgrade.

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  paploray · Member · Dec 1, 2014 at 7:42 pm

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  I don’t understand.

  I pay for wordpress.com Premium this morning 60 euros.
  And i received in the same time the Unlimited Premium Theme free.

  You can see that in
  Acheter
  WordPress.com Premium (samuelpaploray.wordpress.com)
  2014/12/01 08:39 84379691A3789151D €60,00 Voir / Imprimer | E-Mail
  Acheter
  WordPress.com Premium (samuelpaploray.wordpress.com)
  2014/11/18 13:39 7NF898319F930810U $0.00 Voir / Imprimer | E-Mail
  Acheter
  Domain Mapping (tango-attitude.com)
  Domain Registration (tango-attitude.com)
  2014/04/17 08:43 1B546958GU230791K €15,00 Voir / Imprimer | E-Mail

  So i don’t want to cancel and i pay yet !

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  gracejiyoung · Member · Dec 1, 2014 at 7:46 pm

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  Ah, I see you purchased it from the Black Friday deal. Then, you’re all set.

  Cheers!

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  paploray · Member · Dec 1, 2014 at 7:48 pm

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  Cheers!