je veux resilier mon abonnement I want to cancel my membership

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  maikorichard · Member · Nov 23, 2016 at 9:52 pm

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  à la page ‘ achats’ je n’ai pas de moyens de résilier mon abonnement

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Nov 23, 2016 at 9:55 pm

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  This is the English wordpress.com technical support forum. To get
  Français (French): http://fr.forums.wordpress.com

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  airodyssey · Member · Nov 23, 2016 at 10:19 pm

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  We can’t help with refund requests on the French forums, which are manned by volunteer users only. So I’m tagging this thread “Modlook” to get staff’s attention.

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  timethief · Member · Nov 23, 2016 at 10:25 pm

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  @airodyssey
  Thanks. I wasn’t clear if this was really a refund issue or not when I used Google translate.

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  supernovia · Staff · Nov 24, 2016 at 6:15 pm

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  Thanks @airodyssey and @timethief :)

  @maikorichard we don’t see any purchases on this account. Can you log out, and log in again using the email address that receives receipts and renewal reminders? You will be able to cancel then. If you can’t find that, let us know the site name and we’ll try to find it for you and email that account.