Jeptack connection

• 

  chinatrolls · Member · Dec 8, 2014 at 5:22 pm

  • Copy link
  • Add topic to favorites

  i am using the jetpack plugin, but failed to connect to facebook and google+, the error message stated that my website url is not same as wordpress.com connection (www.chinatrolls.com/chinatrolls.com), how can I changed the web link at wordpress.com? Pleae advise

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Dec 8, 2014 at 5:24 pm

  • Copy link

  Hi there,
  Sorry but that is not a WordPress.COM hosted blog and we do not provide support for any blogs that are not hosted by WordPress.COM.

  WordPress.COM and WordPress.ORG are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://en.support.wordpress.com/com-vs-org/

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the Theme support forums there.

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service