Jet pack connection has failed and site has ecpiered

  • Unknown's avatar
    scollins4105 · Member ·

    I need to back up my wordpress to before the account expired. I need the theme and plugins all restored as well. It says my jetpack connection has failed

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey there,

    It looks like your site has been successfully restored, and your Jetpack connection is healthy. For anyone else who may come across this thread looking for assistance, please see our help guide here:

    WP
    Restore Your Site After The Plan Expires
    in WordPress.com Support
    3 min read
    If your site’s plugin-enabled plan expires, features like plugins and third-party themes are removed from your site. Follow the steps in this guide to restore your website to how it was before your plan expired. Step 1: Renew Your Plan The first step to restore your site is to upgrade to a Creator or Entrepreneur plan again. Do this as quickly as possible because the site’s plugins are rem

    Hope this helps!

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