Jet pack not backing up

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  jerry1921 · Member · Nov 23, 2020 at 10:58 pm

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  I have received screen messages lately saying Alert. Jetpack is unable to create backups for chinesechitchat net (my domain).

  What should I do? Better yet can you take control of my desktop remotely and do it for me?

  Thanks, Jerry

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  kokkieh · Staff · Nov 24, 2020 at 6:17 am

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  Hi Jerry,

  Please contact Jetpack support directly for help with this:

  Contact Support

  The forum you’re posting to now only provides support for free sites hosted on WordPress.com, and we’re not able to assist with paid Jetpack features like Backup here.