Jet pack Subscription

  • Unknown's avatar
    crisromeo · Member ·

    Hi, you added jetpack social basic to this account without my consent. I did a trial with it with a different website which I also own and did not like it. I cancelled twice before it was due for renewal but you have gone on to bill me and do do on the wrong site. Please refund the £98.83 that you have illegally billed me as soon as possible otherwise this is fraud and I will report it to Paypal who you illegally took money from my account through and other authorities.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    crisromeo · Member ·

    And to make matter worse, you put the JetPack on the wrong wordpress site and you won’t let me cancel because the sites don’t match.

  • staff-totoro · Staff ·

    Hi there,

    I have cancelled the upgrade and issued a refund for your original purchase amount.

    You can expect to see the funds in your account in the next 7-10 business days, and can see a receipt confirming this refund here:  https://wordpress.com/me/billing

    Hope that helps. Please let us know if you have any more questions.

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