Jet pack support emails

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  sherylld · Member · Jun 24, 2018 at 3:45 pm

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  Am receiving jet pack support emails every few minutes. How do I stop these

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Jun 24, 2018 at 4:32 pm

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  Hi there, are you able to disconnect the jetpack monitor from your self-hosted ORG site following this guide: https://en.support.wordpress.com/disconnect-jetpack-sites/

  If not, please return to this forum thread and add the MODLOOK tag to the Tags section of the forum thread sidebar to receive Staff assistance.

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  gemmacevans · Member · Jun 25, 2018 at 11:17 am

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  Hi sherylld,

  These emails can be sent if the site was deleted before you disconnected Jetpack or disabled the Monitor module. Our system will see the site has gone down but it won’t know whether this is due to hosting problems or because you’ve chosen to take a it down.

  I’ve disconnected sherylld.sg-host.com from our end, which should stop those emails being sent now.