[jetpack 1.2] Errors in stats page

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  luisantiago · Member · Nov 18, 2011 at 5:55 pm

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  When opening Site Stats page from Jetpack menu, IE 8 shows this error messages:

  Webpage error details

  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0)
  Timestamp: Fri, 18 Nov 2011 17:43:51 UTC

  Message: Syntax error
  Line: 22
  Char: 3
  Code: 0
  URI: http://gauchomalo.com.ar/wp-admin/admin.php?page=stats

  Message: Could not complete the operation due to error 80020101.
  Line: 16
  Char: 11799
  Code: 0
  URI: http://gauchomalo.com.ar/wp-admin/load-scripts.php?c=1&load=jquery,utils&ver=fb5c271ac01e8186b23ece33d5ce4961

  Stats graph doesn’t show, and page layout is rather messy. Hope this helps.

  Regards.
  Santiago

  The blog I need help with is: (visible only to logged in users)

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  supportbot · Member · Nov 18, 2011 at 5:55 pm

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  The blog you specified at gauchomalo.com.ar does not appear to be hosted at WordPress.com.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  timethief · Member · Nov 18, 2011 at 5:58 pm

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  Please see the information at these links:
  JetPack FAQs
  JetPack support page
  JetPack support tickets

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  chrisrudzki · Member · Nov 18, 2011 at 10:56 pm

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  Howdy,

  Could you please try upgrading to Jetpack 1.2.1?
  http://jetpack.me/2011/11/18/thanks-for-the-bug-reports-jetpack-1-2-1-released/

  You can update Jetpack in your dashboard or download the new version here: http://jetpack.me

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  luisantiago · Member · Nov 19, 2011 at 1:04 pm

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  Upgraded to 1.2.1.

  Previously quoted error messages are still there; stats graph doesn’t show; page layout is messy (probably due to wrong font size).

  Also, Learn more buttons on Jetpack page link to an outside page with instructions, instedad of opening the sliding panel as they did before; for the same reason, Deactivate button doesn’t show.

  Same condition repeats in two blogs with different themes and different mix of plugins installed.

  Regards,
  Santiago

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  chrisrudzki · Member · Nov 19, 2011 at 5:14 pm

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  Hi there,

  Could you try using Firefox or Chrome for the time being?
  http://firefox.com
  http://google.com/chrome/

  Some users have reported layout issues in Internet Explorer 8.

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  thesacredpath · Member · Nov 19, 2011 at 6:55 pm

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  The stats graph showing or not showing also happens in Safari and Firefox 8. What I have found, if you are on the stats page, is if you click over to “week” or “month” and then back to “day” the graph will then show. The stats module on the main dashboard page only very rarely shows the stats graph and nothing I’ve tried seems to correct that.

  As far as layout issues, the only one I’m seeing (FF and Safari Mac) is that the “This Week” link on the referrers, top posts & pages, etc., modules is partially hidden (the k at the end of week is cut off). CSS issue.

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  thesacredpath · Member · Nov 19, 2011 at 6:58 pm

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  BTW, that is with 1.2.1.