Jetpack

  • Unknown's avatar
    aaltrens · Member ·

    Hello,

    I purchased Jetpack and installed it>

    After that I had a lot of problems and my homepage was in mobile and not working anymore.

    I deleted Jetpack Home page is still the same mess and I try to reinstall but this is not possible. My worpress acount does not show the Jetpack purchase in any way only proof I have are the Paypal payment and mail I received from Jetpack

    please help me out

    Best rergards
    AREXX

    Mr. Aalt Rens

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to moderators and staff)

  • staff-95percentghost · Staff ·

    Hi there! This WordPress.com account you’re posting from does not appear to be the same account which made the purchase. As it is, you’ve landed on the support forums for sites hosted on WordPress.com.

    Because of that, we’re not your best point of contact. The good news is that help is available by contacting Jetpack directly on this page:

    Contact Support

    The folks over there are the Jetpack experts and in the best position to assist with locating your purchase and resolving the plugin issue. Hope this helps point you in the right direction!

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