jetpack

  • Unknown's avatar
    danish8288 · Member ·

    i have an error on my wordpress dashboard it says JETPACK CANT COMMUNICATE WITH YOUR SITE DUE TO A CRITICAL ERROR ON THE SITE.

    ALFAZ.ORG is my domain which says 500error

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • supernovia · Staff ·

    Hey there @danish8288, I’m sorry you’re having trouble! Our staff can’t help since your site is not hosted here, but this article may help you sort out the issue with your copy of the software. That article covers troubleshooting the 500 error. Once the 500 error is cleared up, you’ll likely be able to connect Jetpack.

    If you need more help, please work with your host or with community resources available here. After that’s resolved, if you’d like to move your site to our managed hosting services so we can help with issues like this going forward, let us know. You can find our pricing here:
    https://wordpress.com/pricing

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