Jetpack

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  andreykal · Member · Apr 25, 2016 at 7:41 pm

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  Hi my name is Andrey. My website ujreview.com use to be on wordpress.com, but has since been moved to wordpress.org. I have installed the jetpack plugin but am not able to view any of the stats since we made the switch back in August. Jack (jackt311), my partner is able to view the current stats. When I try to look at the stats, it asks me for the login info and I use my regular wordpress login which doesn’t work. Could you help me resolve that issue? Thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 25, 2016 at 7:43 pm

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  Staff can migrate your stats for you after by you install and activate the Jetpack plugin http://jetpack.me on your wordpress.ORG install, and I tagged this thread so they will do that for you, as well as answering any other Jetpack questions you have.

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  andreykal · Member · Apr 25, 2016 at 7:54 pm

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  Thank you! I hope it works.

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  timethief · Member · Apr 25, 2016 at 7:56 pm

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  You’re welcome and please be patient while waiting for Staff help.

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  andreykal · Member · Apr 25, 2016 at 7:58 pm

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  I actually do have Jetpack plugin installed on our website. My partner is able to access it. It’s just me who’s having problems. I can access regular Jetpack stats, but not the advanced ones

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  supernovia · Staff · Apr 27, 2016 at 11:14 pm

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  Hi Andrey, I found this tip in the WordPress.org forums:
  https://wordpress.org/support/topic/sharing-jetpack-stats-with-wordpresscom-users

  Want to give that a try? It seemed to work for the other user.