Jetpack

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  vegasbrianc · Member · Oct 23, 2017 at 6:48 pm

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  Hello,

  I keep receiving jetpack notifications for my website 2wheeltuesday.com even though I deleted the website over 2 years ago. How do I stop these notifications?

  Thanks,

  Brian

  The blog I need help with is: (visible only to logged in users)

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  hbattick · Member · Oct 23, 2017 at 8:47 pm

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  Hi Brian,

  These email alerts can still be sent if your site was deleted or removed.

  These are the directions on how to disconnect the Jetpack plugin for future reference.

  If you don’t disconnect Jetpack and/or disable the Monitor module before taking the site down, these messages continue to be sent since our system doesn’t know the difference between a site being down due to hosting problems or if it’s down because you’ve chosen to take it down.

  I’m going to tag this post with MODLOOK so a Staff member can look into this further for you. :-)

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  supernovia · Staff · Oct 23, 2017 at 10:32 pm

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  Hi Brian! Can you try the steps @hbattick mentioned? If that still doesn’t work, let us know and we can remove the site from our end.

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  vegasbrianc · Member · Oct 29, 2017 at 6:29 pm

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  Hi @supernovia I don’t see the site even listed when following the steps mentioned. The strange thing is the site has been deleted for quite sometime and this only started 2 weeks ago.

  Please delete from my profile.

  Thank you!

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  gemmacevans · Member · Oct 29, 2017 at 7:47 pm

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  Hi Brian,

  Okay, thanks for trying. I’ve disconnected the site from our end so you shouldn’t receive any more emails — please let me know if they continue to come through.

  Thanks!