Jetpack account

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  cjartjetpack · Member · Jun 15, 2020 at 8:28 pm

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  I registered my jetpack user with the same email as my username now I can’t log in to with my username on wordpress com because it keeps taking me to my jetpack account. How can I recover my user.
  I have tried resetting passwords or changing email on my account but I can’t.

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  supernovia · Staff · Jun 15, 2020 at 11:52 pm

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  Hey @cjartjetpack, sorry you’re having trouble there. Can you clarify what non-Jetpack account you’re trying to access? We’ll take a look and help you sort it out.

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  cjartjetpack · Member · Jun 16, 2020 at 8:30 am

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  The account is under username cjart

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  fstat · Staff · Jun 16, 2020 at 12:31 pm

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  Hi there,

  Please follow our Account Recovery guide to access that other account of yours.

  Recover Your Account

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  cjartjetpack · Member · Jun 17, 2020 at 9:20 am

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  I have tried that but it seems the email associated with @cjart is not the one I set because I don’t recieve any email even when I try forgot password.

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  staff-mckluskey · Staff · Jun 17, 2020 at 12:16 pm

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  Have you checked your Spam/Junk folders as well?
  We can’t tell you which email address is associated with that account, but on the site @fstat linked above, you will see more info on what we need from you in order to help you recover your account.
  You can directly fill the form on that page: https://en.support.wordpress.com/account-recovery/