Jetpack and website

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  jfood001 · Member · Mar 14, 2023 at 1:39 pm

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  Hi.
  When i disconnect Jetpack on WordPress my website jfood.co.uk disappeared. Ive bought backup can you back my side to live please ?

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Mar 15, 2023 at 1:49 am

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  Hey there, right now I see a critical error on the site. You’d need to get it up and running so Jetpack can access good working copy. Then you’ll have that backup solution for you going forward.

  To deal with the existing error, can you contact your host for help with this guide to troubleshooting common WordPress errors? This general troubleshooting guide may help too.

  Here’s a short article on the difference between the WordPress software and the services by WordPress.com. If you’d like to host here after this is resolved, we can take care of maintenance and support for you, including Jetpack backups if your site requires them. Once you have the site going again, if you’d like to share a link and let us know what questions you have about our services, we can advise with next steps.