jetpack back up

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  safetyswitchshield · Member · Oct 26, 2023 at 2:30 pm

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  There is an issue activating Jetpack VaultPress Backup. Please contact our support team for help.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  safetyswitchshield · Member · Oct 26, 2023 at 2:35 pm

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  Im getting this error message.
  There is an issue activating Jetpack VaultPress Backup. Please contact our support team for help.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

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  staff-totoro · Staff · Oct 29, 2023 at 10:51 pm

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  Hi there,

  I’m not sure that I’ve understood your issue. For the site safetyswitchshield.wpcomstaging.com (which is hosted with us under your WordPress.com Business Plan) backups are included and pre-configured. You do not need to install or activate the VaultPress plugin to access them. They can be found here: https://wordpress.com/backup/safetyswitchshield.wpcomstaging.com

  Are you referring to an issue with safetyswitchshield.com instead? I see that site is hosted with Google Domains web hosting currently, is that correct?

  Thanks for the additional info!