Jetpack backup (new purchase)

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  dashndrizzle · Member · Feb 4, 2023 at 9:23 pm

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  Hi, i just purchased the free-14-day period plus the rest of the year for Jetpack backup. When I go to the backup section of the Jetpack menu, it says that I still need to purchase it. Any suggestions?
  Thank you!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · Feb 6, 2023 at 5:22 am

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  Hi there!

  I see that your site is already backed up by Jetpack. Are you still seeing that you need to purchase it?

  If yes, or if you have any other questions, please contact Jetpack Support directly at this link. We are unable to troubleshoot Jetpack issues in this forum. But you can contact Jetpack support team directly at the link above as you have an active subscription.

  Regards