Jetpack by wordpress

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  eyecharts2 · Member · May 11, 2015 at 1:10 am

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  Hello, I am receiving this error ” There was an error retrieving your site settings.Make sure your Jetpack is up to date”. I can sign in but cannot access my dashboard so I cannot make any changes, just hoping for a little help.

  Thanks in advance,
  Gisele
  giseletodd.com

  The blog I need help with is: (visible only to logged in users)

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  simplysaru · Staff · May 11, 2015 at 5:16 am

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  hi,
  Please update your Jetpack Plugin. If the issue persists, disconnect the Jetpack plugin and reconnect the plugin back to your WordPress.com account and you should be good to go.
  If you are unable to access your dashboard, try restarting your server.
  If you need further help regarding your self hosted blog, please do reach out in the WordPress.org forums here. This forum is meant for WordPress.com users.

  Learn more about the differences between WordPress.com and WordPress.org here.