Jetpack Cannot Communicate HELP

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  supherbs · Member · Mar 1, 2024 at 8:50 pm

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  I receive this error when trying to access my media library through Jetpack:

  ‘Jetpack can’t communicate with your site because your site isn’t responding to requests.’

  The documentation says to contact support to have you resolve it, so i’m attempting that. Please let me know how to fix this.

  Thanks!

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  chatchai3865 · Member · Mar 2, 2024 at 1:00 am

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  What you can do is deactivate other plugins temporarily to see if any are conflicting with Jetpack. If the issue resolves after deactivating a plugin, you’ve found the conflict. Reactivate them one by one to identify the problematic plugins.

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  justjennifer · Member · Mar 2, 2024 at 7:48 am

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  Hi there, have you tried this troubleshooting step?

  https://wordpress.com/support/resolve-jetpack-errors/#not-connected-to-jetpack

  If that doesn’t resolve it for you, let us know and we’ll flag your thread for Staff assistance.