JetPack can’t communicate

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  itslaurenvictoria · Member · Mar 3, 2024 at 11:30 am

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  Hello,

  I received this message ‘Jetpack can’t communicate with your site because your site isn’t responding to requests.’

  Please help?

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to moderators and staff)

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  staartmees · Member · Mar 3, 2024 at 11:34 am

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  What is the URL of your site? Did you already check your site is online? Down For Everyone Or Just Me -> Check if your website is down or up?

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  itslaurenvictoria · Member · Mar 5, 2024 at 10:27 am

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  My website is itslaurenvictoria.co.uk

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  staff-oikake · Staff · Mar 7, 2024 at 8:08 am

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  Hi,
  
  I’ve checked it, and the site itslaurenvictoria.co.uk is not hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.
  
  You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:

  

  WordPress.com vs. WordPress.org

  in WordPress.com Support

  6 min read

  WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

  Your site is hosted with 20i. You need to contact them to get assistance with this site. You can also reach out to the WordPress.org community
  
  If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 
  
  Hope this helps!