Jetpack Can’t Communicate Error

  • Unknown's avatar
    retrorelevance · Member ·

    Hi, please help me fix this error: Error Message: Jetpack can’t communicate with your site because your site isn’t responding to requests.

    Thanks.

    -Craig

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-oikake · Staff ·

    Hi,

    I’ve checked it, and the site retrorelevance.com is connected via Jetpack to your WordPress.com account but it is not actually hosted on the WordPress.com servers. We can not help here with sites that are not hosted with us, as we have no access to your site, and our support tools will not work.

    You can learn more about the difference between WordPress.com and self-hosted or WordPress.org sites here:

    WP
    WordPress.com vs. WordPress.org
    in WordPress.com Support
    6 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

    Your site is hosted with Digital Ocean. You need to contact them to get assistance with this site.

    If you are interested in moving your site to WordPress.com, we would be better able to assist you with issues such as this one in the future. You can learn more about moving to WordPress.com here. 

    Hope this helps!

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