Jetpack can’t communicate with site

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  neilc9c0407204f · Member · May 29, 2024 at 2:58 pm

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  Hi,
  I recently created a wordpress account with hosting, and had a developer build out a site. The site is now live, but I cannot access the dashboard to makes changes or manage the account (although I am logged in). There is an error message saying ‘Jetpack can’t communicate with your site.’

  When I click the ‘learn how to reconnect jet pack’ link, I’m unable to follow the instructions given because there is no jetpack dashboard option, now will it let me download the plugin (assuming this is even the issue).

  Please help.

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  jmills39 · Staff · May 29, 2024 at 3:38 pm

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  Hi there,

  I’ve reconnected Jetpack to your site, and everything should now be working correctly.

  Please let us know if you still see any issues, and have a great day!