JetPack can’t connect, 301 redirect

  • Unknown's avatar
    dustyghost · Member ·

    Hi I have already asked this on Stack Overflow, but no one seems to be able to answer.

    https://stackoverflow.com/questions/56344974/wordpress-xmlrpc-php-301-moved-permanently

    I have a site setup on Digital Ocean using their WordPress droplet installer. I have then installed Jetpack.

    The Site Health tool reported that Jetpack is not connected and that I should visit the Jetpack.com debugger. I did so and put my website in. The error I get:

    XML-RPC is not responding correctly ( 200 )

    When visiting the url `mywebaddress.com/xmlrpc.php ` I just get redirected to the main URL of the site.

    As recommended by Jetpack I went to a terminal and ran

    curl -A ‘Jetpack by WordPress.com’ -d ‘demo.sayHello’ https://mywebaddress.com/xmlrpc.php

    When I do so I get the following coming back.

    301 Moved Permanently

    Moved Permanently

    The document has moved here.

    Apache/2.4.29 (Ubuntu) Server at mywebaddress.com Port 443

    If I add the `-L` flag to that curl command, it does not redirect and executes the `demo.sayHello` fine

    I have checked the `.htaccess` file and this contains only comments.
    I have checked `/etc/apache2/apache2.conf` and can find no redirects there.

    So my question is, can anyone tell me what might be causing this 301 Redirect?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    dustyghost · Member ·

    Hold on, need to edit and format this.

  • Unknown's avatar
    dustyghost · Member ·

    Ok the blog I need help with is DustyGhost.com.

    second is there a way for me to edit the first post? It looks terrible!

  • Unknown's avatar
    dustyghost · Member ·

    SOLVED IT!

    /etc/apache2/conf-enabled/block-xmlrpc.conf

    This file was causing the redirect. Have commented its contents for now. :)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi dustyghost,

    It looks like the Jetpack connection for dustyghost.com is working at the moment. Hopefully that means you’ve been able to get this sorted but if not, the Jetpack support team will be the best people to contact for help with troubleshooting connection issues:

    Contact Support

    Your site uses WordPress.org software with another host, so the WordPress.org support forums will be the best place to post for general site questions like redirects:

    https://wordpress.org/support/forums

    Best of luck!

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