Jetpack – carousel – gallery – black space

• 

  fullcreativestudio · Member · May 16, 2016 at 2:58 pm

  • Copy link
  • Add topic to favorites

  hi everybody,

  I removed the comments box on the carousel jetpack gallery but now I have a big black empty space where it used to be. How can I make it smaller?

  Thank you.

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · May 16, 2016 at 5:18 pm

  • Copy link

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
  (1) local installs of wordpress.ORG software on your own server or
  (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

  Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

• 

  fullcreativestudio · Member · May 16, 2016 at 6:20 pm

  • Copy link

  Thanks for your quick response.

  However my webpage is from wordpress.com and not org.
  I talked with the chat support and they told me to use this forum to no more abou my questions.

• 

  timethief · Member · May 16, 2016 at 6:25 pm

  • Copy link

  However my webpage is from wordpress.com and not org.

  Are you referring to https://fullcreativestudio.com/ ?

• 

  fullcreativestudio · Member · May 16, 2016 at 9:39 pm

  • Copy link

  yes

• 

  thesacredpath · Member · May 17, 2016 at 6:54 am

  • Copy link

  @fullcreativestudio, I’m seeing the image pretty much centered vertically on my screen. Jetpack uses some very complex code to size and adjust the size of the carousel for different window widths/heights, and it is very hard to override that and keep things from going awry on smaller, or larger devices/screens.

  If you view one of your carousels and then widen and narrow, and make your browser window shorter and taller, you will see a slight delay and then the image will resize and shift position for the new viewport size. Jetpack is recalculating everything.