Jetpack: Confirmationemail completey english

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  tomengeroff · Member · Mar 15, 2015 at 5:48 pm

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  Hi,
  the confirmation email you receive when your are added to a subscription (via Jetpack) is completely in english. The rest of the communication is in german.

  Subject line of the email: “[Subscribe] Confirmed Subscription to Posts on…”

  Is this an error or ist the email not translated?

  Kind Regards
  Tom

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 15, 2015 at 5:56 pm

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  Please post into this thread where Staff are assisting https://en.forums.wordpress.com/topic/email-follow-button?replies=9#post-2304351

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  tomengeroff · Member · Mar 16, 2015 at 5:10 pm

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  Hi,
  thats what I did before. And I was sent to this forum, because ita about translations…
  Anyway, my post is still open:
  https://de.forums.wordpress.com/topic/jetpack-email-confirmation-auf-englisch?replies=4#post-32007

  @Timethief: Do you think it would be better to post it (in english) in the en.forums.wordpress.com?

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  galois · Member · Mar 16, 2015 at 6:24 pm

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  Do you think it would be better to post it (in english) in the en.forums.wordpress.com?

  Here is the en.forums.wordpress.com

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  jeremeylduvall · Member · Mar 17, 2015 at 9:41 pm

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  Hi @tomengeroff,

  Are you the same user being helped in this thread?

  https://en.forums.wordpress.com/topic/email-follow-button?replies=9

  It looks like @lizthefair was able to get this partially resolved (it’s an existing bug). Did you need anything else?

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  tomengeroff · Member · Mar 20, 2015 at 11:19 am

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  Hi @jeremeylduvall,

  thanks for your assistance. No, I am not the same user.

  I rechecked it and this/my problem is (unfortunately) not solved. The second email (Confirmation) is completey in english when subscribing to a blog. If you want I can forward this email to you.

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  jeremeylduvall · Member · Mar 20, 2015 at 2:29 pm

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  Thanks for clarifying! I changed my WordPress.com language settings to Spanish and did a quick test. First, when I entered your site address directly into WordPress.com to follow your site, I received the confirmation in Spanish:

  http://d.pr/i/1gpK8

  Second, I removed that subscription and used the Blog Subscription widget. Here’s a screenshot of the confirmation email (Spanish):

  http://d.pr/i/1gmBS

  Then, I received another final confirmation email after I confirmed that was also in Spanish.

  I then repeated the same process in German, and the confirmation emails came in the correct language as well:

  WordPress.com subscription: http://d.pr/i/16IO8

  Email subscription

  First email: http://d.pr/i/19Z5y

  Second email: http://d.pr/i/I8mK

  So, it would appear as though we’re correctly following language settings. Could you provide an email address of a recent email subscriber that should have received the email in German, but did not? Please note, the email address will appear redacted in the forums, but it will be visible to staff.