Jetpack connect

  • Unknown's avatar
    redzdragon · Member ·

    I tried disable and disconnect Jetpack, its showed its connected after long loading then showing its not connected, i’m using Plesk Linux server. i will post below the log

    wp-core

    version: 6.1.1
    site_language: en_US
    user_language: en_US
    timezone: Asia/Riyadh
    permalink: /%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 4
    dotorg_communication: true
    content_url: https://click2buy.one/wp-content
    upload_url: https://click2buy.one/wp-content/uploads
    front_page: page

    wp-paths-sizes

    wordpress_path: /var/www/vhosts/click2buy.one/httpdocs
    wordpress_size: 262.25 MB (274987672 bytes)
    uploads_path: /var/www/vhosts/click2buy.one/httpdocs/wp-content/uploads
    uploads_size: 29.45 MB (30880751 bytes)
    themes_path: /var/www/vhosts/click2buy.one/httpdocs/wp-content/themes
    themes_size: 44.82 MB (46993210 bytes)
    plugins_path: /var/www/vhosts/click2buy.one/httpdocs/wp-content/plugins
    plugins_size: 297.55 MB (312003716 bytes)
    database_size: 21.66 MB (22708224 bytes)
    total_size: 655.72 MB (687573573 bytes)

    wp-dropins (1)

    maintenance.php: true

    wp-active-theme

    name: JupiterX (jupiterx-v2.5.9/jupiterx)
    version: 2.5.9
    author: Artbees
    author_website: https://artbees.net/
    parent_theme: none
    theme_features: core-block-patterns, title-tag, post-thumbnails, automatic-feed-links, html5, wp-block-styles, editor-styles, jupiterx-default-styling, wc-product-gallery-zoom, wc-product-gallery-slider, woocommerce, widgets-block-editor, menus, widgets, editor-style
    theme_path: /var/www/vhosts/click2buy.one/httpdocs/wp-content/themes/jupiterx-v2.5.9/jupiterx
    auto_update: Disabled

    wp-themes-inactive (5)

    Jupiter: version: 6.10.2, author: Artbees, Auto-updates disabled
    Storefront: version: 4.2.0, author: Automattic, Auto-updates disabled
    Twenty Twenty-One: version: 1.7, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Three: version: 1.0, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Two: version: 1.3, author: the WordPress team, Auto-updates disabled

    wp-plugins-active (29)

    Advanced Custom Fields: version: 6.0.7, author: WP Engine, Auto-updates disabled
    Akismet Anti-Spam: version: 5.0.2, author: Automattic, Auto-updates disabled
    Artbees Themes Captcha: version: 1.0, author: Jose Rodriguez (email visible only to moderators and staff), Auto-updates disabled
    Codisto Channel Cloud: version: 1.3.65, author: Codisto, Auto-updates disabled
    Contact Form 7: version: 5.7.3, author: Takayuki Miyoshi, Auto-updates disabled
    Disable XML-RPC-API: version: 2.1.4.7, author: Neatma, Auto-updates disabled
    Duplicate Page: version: 4.5, author: mndpsingh287, Auto-updates disabled
    Elementor: version: 3.10.2, author: Elementor.com, Auto-updates disabled
    Facebook for WooCommerce: version: 3.0.9, author: Facebook, Auto-updates disabled
    Google Listings and Ads: version: 2.3.8, author: WooCommerce, Auto-updates disabled
    JetElements For Elementor: version: 2.6.8, author: Crocoblock, Auto-updates disabled
    Jetpack: version: 11.7.1, author: Automattic, Auto-updates disabled
    Jupiter Core: version: 1.0.4, author: Artbees, Auto-updates disabled
    Jupiter Donut: version: 1.4.3, author: Artbees, Auto-updates disabled
    Jupiter X Core: version: 2.6.4, author: Artbees, Auto-updates disabled
    LayerSlider: version: 7.5.3, author: Kreatura Media (latest version: 7.6.8), Auto-updates disabled
    MailPoet: version: 4.6.0, author: MailPoet, Auto-updates disabled
    Master Slider Pro: version: 3.5.9, author: averta, Auto-updates disabled
    Patchstack Security: version: 2.1.23, author: Patchstack, Auto-updates disabled
    Pinterest for WooCommerce: version: 1.2.10, author: WooCommerce, Auto-updates disabled
    Sellkit: version: 1.5.9, author: Artbees, Auto-updates disabled
    Sellkit Pro: version: 1.5.3, author: Artbees, Auto-updates disabled
    SKU Generator for WooCommerce: version: 1.6.0, author: WP Wham, Auto-updates disabled
    Slider Revolution: version: 6.6.5, author: ThemePunch, Auto-updates disabled
    TikTok: version: 1.0.15, author: TikTok, Auto-updates disabled
    WooCommerce: version: 7.3.0, author: Automattic, Auto-updates disabled
    WooCommerce PayPal Payments: version: 2.0.2, author: WooCommerce, Auto-updates disabled
    WPBakery Page Builder (Modified Version): version: 6.10.0, author: Michael M – WPBakery.com, Auto-updates disabled
    Zoho Mail: version: 1.4.9, author: Zoho Mail, Auto-updates disabled

    wp-plugins-inactive (6)

    Cart2Cart Universal Migration App: version: 2.0.1, author: MagneticOne, Auto-updates disabled
    CMP – Coming Soon & Maintenance Plugin: version: 4.1.6, author: NiteoThemes, Auto-updates disabled
    Integration for WooCommerce and Zoho: version: 1.3.4, author: CRM Perks, Auto-updates disabled
    WunderWP: version: 1.6.1, author: Artbees, Auto-updates disabled
    Zoho CRM Lead Magnet: author: (undefined), version: 1.7.6.5, Auto-updates disabled
    Zoho Marketing Automation: version: 1.2.6, author: Zoho Marketing Automation, Auto-updates disabled

    wp-media

    image_editor: BFI_Image_Editor_GD_1_3
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2021-10-14 https://imagemagick.org
    imagick_version: 3.7.0
    file_uploads: File uploads is turned off
    post_max_size: 300M
    upload_max_filesize: 300M
    max_effective_size: 300 MB
    max_file_uploads: 20
    gd_version: bundled (2.1.0 compatible)
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: not available

    wp-server

    server_architecture: Linux 3.10.0-1160.81.1.el7.x86_64 x86_64
    httpd_software: Apache
    php_version: 8.2.1 64bit
    php_sapi: cgi-fcgi
    max_input_variables: 1000
    time_limit: 0
    memory_limit: 2000M
    max_input_time: 120
    upload_max_filesize: 300M
    php_post_max_size: 300M
    curl_version: 7.29.0 NSS/3.53.1
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: true
    localhost: No
    php_errors: No
    fsockopen: Yes
    php_gzopen: Yes
    php_xml: Enabled
    php_simplexml: Enabled
    php_mbstring: Enabled
    php_soapclient: Enabled
    php_domdocument: Enabled
    php_ziparchive: Enabled
    php_iconv: Disabled
    http_requests: Accessible
    artbees_communication: true

    wp-database

    extension: mysqli
    server_version: 10.5.18-MariaDB
    client_version: mysqlnd 8.2.1
    max_allowed_packet: 16777216
    max_connections: 151
    WtOrAoa_commentmeta: 0.05 MB
    WtOrAoa_comments: 0.11 MB
    WtOrAoa_links: 0.03 MB
    WtOrAoa_options: 5.33 MB
    WtOrAoa_postmeta: 2.94 MB
    WtOrAoa_posts: 1.58 MB
    WtOrAoa_term_relationships: 0.03 MB
    WtOrAoa_term_taxonomy: 0.05 MB
    WtOrAoa_termmeta: 0.05 MB
    WtOrAoa_terms: 0.05 MB
    WtOrAoa_usermeta: 0.13 MB
    WtOrAoa_users: 0.06 MB

    wp-constants

    WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /var/www/vhosts/click2buy.one/httpdocs/wp-content
    WP_PLUGIN_DIR: /var/www/vhosts/click2buy.one/httpdocs/wp-content/plugins
    WP_MEMORY_LIMIT: 500M
    WP_MAX_MEMORY_LIMIT: 2000M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: false
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined

    wp-filesystem

    wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable

    jetpack

    site_id: 173323649
    ssl_cert: No
    time_diff: undefined
    version_option: 11.7.1:1675623276
    old_version: 11.7.1:1675623276
    public: Public
    master_user: #1 root_sr749y25
    current_user: #1 root_sr749y25
    tokens_set: Blog User
    blog_token: @7TGuP!Ts86ERpK3%upOL^HHGGyn6^Y8
    user_token: Zp10$vjFaI9@lBtFMib4wtg6ZRb012ww
    version: 11.7.1
    jp_plugin_dir: /var/www/vhosts/click2buy.one/httpdocs/wp-content/plugins/jetpack/
    plan: free
    protect_header: {“trusted_header”:”REMOTE_ADDR”,”segments”:1,”reverse”:false}
    full_sync: {“started”:”Sun, 05 Feb 2023 19:08:44 +0000″,”finished”:”Sun, 05 Feb 2023 19:12:37 +0000″,”progress”:{“options”:{“finished”:true},”functions”:{“finished”:true},”constants”:{“finished”:true},”users”:{“total”:”1″,”sent”:1,”finished”:true,”last_sent”:”1″},”network_options”:{“finished”:true}},”config”:{“options”:true,”functions”:true,”constants”:true,”users”:[1],”network_options”:true}}
    sync_size: undefined
    sync_lag: 0 seconds
    full_sync_size: undefined
    full_sync_lag: 0 seconds
    idc_urls: {“home”:”https://click2buy.one”,”siteurl”:”https://click2buy.one”,”WP_HOME”:””,”WP_SITEURL”:””}
    idc_error_option: false
    idc_optin: true
    cxn_tests: {“9”:{“name”:”test__wpcom_connection_test”,”label”:false,”short_description”:”Click2Buy is not connected.: 200″,”long_description”:”

    A healthy connection ensures Jetpack essential services are provided to your WordPress site, such as Stats and Site Security.</p>

    Error</span></span> Click2Buy is not connected.: 200</p>

    We recommend reconnecting Jetpack.</strong></p>”,”severity”:”critical”,”action”:”https://click2buy.one/wp-admin/admin.php?page=jetpack#/reconnect”,”action_label”:”Reconnect Jetpack now”,”show_in_site_health”:true,”pass”:false,”group”:[“default”],”type”:”direct”}}

    browser

    browser: Chrome
    user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.0.0 Safari/537.36
    version: 109.0.0.0
    platform: Windows

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there!

    You’ve posted to the free support forums for websites hosted here at WordPress.com. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    Your site is quite slow to load, which might cause some issues. However, the likely issue is that your XML-RPC file reports a 403 Forbidden error: https://click2buy.one/xmlrpc.php

    According to Jetpack’s troubleshooting documentation, that file should report XML-RPC server accepts POST requests only. when accessed.

    You would need to adjust your server security settings so that file can be accessed and Jetpack should be able to connect properly.

    If you still have trouble, please contact Jetpack Support about this via https://jetpack.com/contact-support/?rel=support if you have a paid plan, or https://wordpress.org/support/plugin/jetpack/ if you do not.

    Thanks!

  • Unknown's avatar
    redzdragon · Member ·

    thank you for advice and in lighting me

  • The topic ‘Jetpack connect’ is closed to new replies.