JetPack connected – no possible enter anymore in dashboard of my website

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  stesisiobo · Member · Feb 15, 2016 at 6:38 pm

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  Hello
  I opened the dashboard in my website then pressed JetPack connected bottom. I connected the account and since that I can not anymore open the dashboard and nether disconnect the Jaypack plug in

  how can i do? to disconnect and go to my administration home page of the website?

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  timethief · Member · Feb 15, 2016 at 6:39 pm

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  We do not provide either wordpress.ORG support or Jetpack support here at wordpress.COM.

  We provide support only for wordpress.COM hosted sites. Our support docs do not apply to (1) local installs of wordpress.ORG software on your own server or (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM. You are posting to the wrong support forum.

  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

  re: Jetpack support
  Some Jetpack solutions are here http://jetpack.me/support/

  Others are in the Jetpack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack

  However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service