Jetpack connection

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  charismchl · Member · Dec 21, 2020 at 10:29 am

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  hello, when i’m trying to connect with worpress i see always this message……Please check your Primary Site’s Jetpack connection

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  kokkieh · Staff · Dec 21, 2020 at 12:52 pm

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  Hi there,

  You’re seeing that because the Jetpack plugin’s connection for your site, https://shopeship.com/, is broken:

  https://jptools.wordpress.com/debug/?url=https%3A%2F%2Fshopeship.com

  Please follow the troubleshooting steps linked on that page to fix this – it appears XML-RPC on your server is disabled as https://shopeship.com/xmlrpc.php takes me to a 404 page. Jetpack uses that service to communicate with your site, and cannot work if it’s disabled, so please contact your hosting provider directly to ask that they re-enable that service on your server.

  If you need any more help with this, you can reach Jetpack support at https://wordpress.org/support/plugin/jetpack/