Jetpack connection error

• 

  heman85 · Member · Jul 24, 2021 at 4:31 pm

  • Copy link
  • Add topic to favorites

  Hi, I try to access my site from the dashboard and I get this error message: Please check your Primary Site’s Jetpack connection. When I click on wp-admin, it redirects me to http://www.myoldwebsite.com/wp-admin. This website doesn’t exist anymore.

  I’m unable to disconnect Jetpack from my primary site because this site is no longer available.
  Can you guys please help me to fix this?
  Thanks

  I don’t have a site linked to this WordPress.com account

• 

  helper-heroponriki · Member · Jul 24, 2021 at 8:06 pm

  • Copy link

  Hi there:

  It doesn’t look like myoldwebsite.com is a valid website. Can you provide us with the actual site URL you need help with? Once we have that information, we’ll be better able to advise.

  Thanks!