Jetpack Connection error when trying to install Woocommerce Extension
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Hi.
I am getting the following error
401: Jetpack: [unknown_token] It looks like your Jetpack connection is broken. Try disconnecting from WordPress.com then reconnecting.
when trying to connect to the Woocommerce Extensions to activate my subscription extension.The blog I need help with is: (visible only to logged in users)
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Disconnect Jetpack and then reconnect and see if that doesn’t fix the issue. In the large majority of cases that fixes the issue. A search turned up this article which has one more step of flushing your cache before reconnecting.
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Thank you thesacredpath. I have done that already. I have also disabled all plugins. I have uninstalled Jetpack and re-installed as well.
Still not working.
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Also, it appears from our end your Jetpack plugin might be an older version. Can you make sure you are on the latest version? Also, your PHP version is a bit old, so I would suggest getting on a later version if you can.
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I just chatted with one of our team, and they suggested you submit a support ticket on that. You can do that here.
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I am having this issue as well. It is on my staging site where I manage / test my woocommerce plugins. The production site uses jetpack. I never activated it on staging site. Now I can’t connect to woocommerce extensions. wp_super_cache is not active. I tried disconnecting staging from jetpack and reconnecting. No change. Grrrr. Staging is at https://wp-staging.brain-trainer.com/
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Please don’t post into threads created by other users.
Your staging site won’t connect, because the xmlrpc.php file is not accessible:
https://wp-staging.brain-trainer.com/xmlrpc.php
Please follow the troubleshooting steps on the Jetpack Debug page to fix that, and contact Jetpack support directly should you need any more help with this.
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