Jetpack Connection Issue

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  supertgames · Member · Apr 25, 2023 at 5:38 am

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  Hey guys my site has had problems since i updated. It says ‘Check your primary site’s JetPack Connection’. I contacted Kale already but they couldnt help me. I have no access at all to my site anymore or the ability to change anything. I cant add anyone as admin and all my personal information has disappeared along with all of the profile. Please help I spent many hours getting it to where it is, if there is anything please contact me back at (email visible only to moderators and staff)

  WP.com: Yes
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-totoro · Staff · Apr 26, 2023 at 1:02 am

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  Hi there,

  It is difficult for us to troubleshoot this issue here in our forums, but the Pro Plan upgrade on your site includes priority live chat support that you can access for realtime help where we are better able to sort this out. Thanks!

  https://wordpress.com/help/contact