Jetpack Connectivity

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  macsvirtualassistance · Member · Apr 11, 2020 at 7:05 pm

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  I have been working on getting my website the way I wanted it for a few weeks now so it has not been public. I let it sit for a little while and then today I went in to make it public. I logged in but I was unable to access my site. When I clicked on it, it said I needed to check my Jetpack connectivity. I tried to do that by clicking on the Ip admin link associated with it but that brought me a screen that said that page was unavailable. I have checked the forums and can’t seem to figure out a way to fix it myself and access my site so I’m hoping for some help. Thanks!

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  rubymendozac · Member · Apr 11, 2020 at 9:16 pm

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  I have the same problem. Can u help us?

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  staff-mckluskey · Staff · Apr 13, 2020 at 11:13 am

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  Hi,

  you’ll want to reach out to Jetpack support team at https://jetpack.com/contact-support/?rel=support

  On these forums we’re only able to help with sites hosted on our servers.