Jetpack didn't migrate properly

  • Unknown's avatar
    keiramarcos · Member ·

    I moved my hosted wordpress today but when I reactivated jetpack — I got a new connection and all of stats/subscribers are gone.

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    With Jetpack, your stats and subscriber information is connected to a unique blog ID. Sometimes, if a site owner was using a development site or a different address when they set up Jetpack, disconnecting may create a new blog ID. When this happens, it may appear that your stats and subscribers were lost.

    That’s what happened on your site; it previously used a different site URL, 5d4.4f7.myftpupload.com

    I have fixed the issue and you should be able to get your stats and subscribers back by reconnecting to WordPress.com from the Jetpack section of your site’s Dashboard.

  • The topic ‘Jetpack didn't migrate properly’ is closed to new replies.