Jetpack – disconnect link to .com blog

  • Unknown's avatar
    wrennie5 · Member ·

    Hi, I now have a self-hosted account but because it was converted from a wordpress.com blog there is still a connection with Jetpack.

    When I remove Jetpack (which is what I would like to do) my custom css disappears. Even when I add it into my WooTheme custom.css stylesheet it does not work without Jetpack being activated (and linked to my old wordpress.com blog).

    I’m trying to sever the link – how do I do this? I’m reluctant to delete my wordpress.com blog until I know if this will fix it or just make matters worse. Thanks

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    Some JetPack solutions are here http://jetpack.me/support/
    Others are in the JetPack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    Note: If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

    However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

  • Unknown's avatar
    juliawren · Member ·

    Thank you so much for your response. Sorry it took a while to respond. I did sign-up and post on the .org site but I didn’t get any responses. However, strangely enough this problem has now disappeared (after being like it for the last couple of months). I would love to know why it self-righted itself all of a sudden, but I’m just happy to have it resolved.

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