Jetpack Disconnected & SSL Version or Cipher Mismatch Error Message

  • Unknown's avatar
    stephaniehct0217 · Member ·

    I disconnected Jetpack by mistake. And now my site has disappeared. I can’t get back into my WP Admin page to reconnect it. Everything has become very confusing for me.

    Also, my site won’t load because I keep getting the ERR_SSL_VERSION_OR_CIPHER_MISMATCH error message. I’ve spent hours trying to figure out how to solve this on my own, but no luck. That’s when I mistakenly disconnected Jetpack thinking that would solve the problem.

    Please kindly help. Thanks!

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    stephaniehct0217 · Member ·

    I will retract/resolve my own message above by repeating the same thing I’ve seen on several other posts in the forum. For those who are in a tough bind like I was, just contact your domain’s hosting company (i.e. mine is Bluehost). After some waiting, they were able to solve my problem.

  • supernovia · Staff ·

    Thanks for the update; those errors are always related to the host. I’m glad you’ve got it!

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