Jetpack Donations Stripe sandbox

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  james269 · Member · Oct 6, 2022 at 3:32 pm

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  Hi,

  Please can I ask, are we able to test the Jetpack donations block using a Stripe sandbox account?

  Thanks.

  I don’t have a site with WordPress.com yet

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  helper-heroponriki · Member · Oct 6, 2022 at 4:51 pm

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  Hi there:

  Since you’re asking about a Jetpack feature, it sounds like your site is not hosted here at WordPress.com, so we’re limited to what we can help with and advise.

  I’d recommend reaching out to Jetpack support and asking them whether or not you can use a Stripe testing account on that specific block. I don’t see anything that would prevent it, but I’m also not an expert on that block.

  Of note, reviewing the Donations Block documentation, you would also need an active Jetpack Security or Complete plan, which they do not provide for free for testing purposes.

  I hope that clarifies things!

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  james269 · Member · Oct 6, 2022 at 8:39 pm

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  Hi,

  Thank you for the reply.

  I actually meant this block https://wordpress.com/support/wordpress-editor/blocks/donations/. My apologies for the misunderstanding.

  If you could confirm if we have the ability to test in sandbox mode or not, that would be great.

  Thanks.

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  supernovia · Staff · Oct 6, 2022 at 11:49 pm

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  Good question! I’m vaguely recalling that you could run into issues if you go active and then try to go back to test mode. But we will try to confirm for sure.

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  supernovia · Staff · Oct 6, 2022 at 11:51 pm

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  Also: did you happen to try this and run into any issues? If you had an error we can look for that and perhaps find more info.