Jetpack Double billed me

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  standard888 · Member · Sep 30, 2021 at 2:30 pm

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  I didn’t check my billing history until today, when I was considering what needed to be done to my site. I found that, back in January, the Jetpack subscription was processed twice for the exact same amount. What can I do? I can’t figure out how to contact anyone who can actually fix this problem.

  Site: (email visible only to moderators and staff).
  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

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  helper-heroponriki · Member · Sep 30, 2021 at 6:55 pm

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  Since this is a Jetpack billing issue, please contact Jetpack Support about this via https://jetpack.com/contact-support/?rel=support and they should be able to help you.

  Thanks!