Jetpack Error: An error of type E_ERROR was caused in line 38

  • Unknown's avatar
    sojahhurt · Member ·

    My site was updated automatically to WordPress 5.2.2 on June 19th. On July 2nd,
    I received an email from WordPress stating my site was experiencing a
    technical issue.

    Wordpress caught an error with the plugin, Jetpack by WordPress.com. The link
    to the page where the error was caught
    is: (https://www.ultrachicfashion.com/wp-cron.php?doing_wp_cron=1562091605.3270640373229980468750).

    Error Details
    =============
    An error of type E_ERROR was caused in line 38 of the file
    /home2/ultrachi/public_html/wp-content/plugins/jetpack/class.jetpack-ixr-client.php.
    Error message: Class ‘AutomatticJetpackConnectionClient’ not found

    I have contacted Jetpack and was informed that after the most recent update Jetpack may be conflicting with one or more of the plugins installed and active on your site. I should contact my host.

    I contacted my host. As a result, the support theme downgraded my WordPress version to 4.9 and disabled all of my plugins. I was told to activate each one by one until the error screen displayed on my website.

    I waited a full day and have not activated any plugins yet and the following is still showing on my screen: The site is experiencing technical difficulties.

    The blog I need help with is: (visible only to logged in users)

  • staff-doublebassd · Staff ·

    Hi there,

    I checked your site and it appears you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

    https://wordpress.org/support/forums/

    Here is a thread in those forums that looks to be dealing with the same issue:

    https://wordpress.org/support/topic/fatal-error-uncaught-error-35/

    These forums are for WordPress.com hosted sites only. Since we do not have access to self-hosted WordPress.org sites, we are unable to provide any direct assistance to your issue. I would reach out to your site host for help.

    If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

    WordPress.com vs. WordPress.org

    Thanks!

  • Unknown's avatar
    sojahhurt · Member ·

    Thank you for your help and detailed answer.

  • The topic ‘Jetpack Error: An error of type E_ERROR was caused in line 38’ is closed to new replies.