Jetpack error on free .com site?

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  lpowell3rd · Member · Jan 20, 2014 at 3:00 pm

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  I have a wordpress.com blog with the theme of “Typo”. I tried to post an image post from my phone and the image will not upload and I get the error: “pack: [auth_failed] Authorization header was malformed.”

  I thought Jetpack was for .org sites only? I did not install any other plugs, just picked a theme that was a free when I made the blog a few days ago. Help?

  The blog I need help with is: (visible only to logged in users)

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  jaydeejapan · Member · Jan 20, 2014 at 3:08 pm

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  This is also happening to my account, too. I have several blogs, and am completely unable to sign in now. I haven’t changed anything at all. My account is jaydeejapan, though my main blog is ireadencyclopedias.wordpress.com.

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  dcgm · Member · Jan 20, 2014 at 3:18 pm

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  same problem. In an attempt to fix it, I’m now locked out from the iphone (still able to access my acct from my PC laptop). Very frustrating!

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  imanino · Member · Jan 20, 2014 at 3:31 pm

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  Same deal..using LiveWriter and suddenly I get error code 301 jetpack. Was fine this morning…

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  chelleart23 · Member · Jan 20, 2014 at 3:42 pm

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  Same error also. Had no problems until today…

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  hansbrender · Member · Jan 20, 2014 at 3:47 pm

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  same problem here. unable to post withe LiveWriter (

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  eurello · Staff · Jan 20, 2014 at 7:51 pm

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  Hi all – Are all of you getting this error when you either (1) try to connect with Live Writer; or (2) try to use the mobile app?

  Or are any of you seeing it when trying to log into your WordPress.com account on a regular browser?

  Could you make a screenshot of what you’re seeing? Here are instructions for how to make a screenshot: http://en.support.wordpress.com/make-a-screenshot/

  You can share the screenshot with me by using this free service: http://snag.gy/

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  eurello · Staff · Jan 20, 2014 at 8:02 pm

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  Actually, this should be fixed now. :)

  Let me know if you’re still having the problem.

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  lpowell3rd · Member · Jan 20, 2014 at 8:29 pm

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  Mines fixed. It was the mobile app.

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  chelleart23 · Member · Jan 20, 2014 at 11:54 pm

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  fixed. :) thank you.

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  dcgm · Member · Jan 21, 2014 at 1:30 am

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  The jet pack error is gone (which was only a problem from IPhone), but now it says it cannot synch. It tells me to disconnect & reconnect; however when I try it says log in failure (despite the fact I am using the same user name & password as I use for my laptop)

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  eurello · Staff · Jan 21, 2014 at 5:10 pm

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  Hi @dcgm – This is using the iOS app? What version of the app are you using? Can you make a screenshot of what you’re seeing? Here are instructions for how to make a screenshot (including on an iPhone): http://en.support.wordpress.com/make-a-screenshot/

  You can upload it to your blog’s Media Library and I can look at it there.