Jetpack generates 500 error after activating
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Hello!
I’m receiving a 500 error after activating Jetpack on my website. All other plugins are disabled. 500 error occurs when I’m trying to connect Jetpack after a clean reinstall of WordPress. It has worked before. I won’t even let me in the dashboard inside the site’s admin panel. Any way to solve this? The site is bachynsky.com.ua
Thanks!
The blog I need help with is: (visible only to logged in users)
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Hi there!
The site you’re referring bachynsky.com.ua is not hosted on WordPress.com. Your site is a self-hosted WordPress.org site.
This is a public forum which provides support only for the sites hosted on WordPress.com
You can seek help for WordPress.org sites here:
https://wordpress.org/support/You can post your question in WordPress.org forum:
https://wordpress.org/support/forum/miscellaneous/#new-postThanks!
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Hi there,
This name servers for your site are
nserver: slave.hostsila.net nserver: master.hostsila.combachynsky.com.ua is a WordPress.org site, rather than WordPress.com.
There is some information about the differences between the two in this guide:We’re only able to provide support for WordPress websites that are hosted by us.
You can find help related to the Jetpack issue in Jetpack forums:
https://wordpress.org/support/plugin/jetpackFor any other help with a self-hosted WordPress site you can also ask over at the WordPress.org forums:
https://wordpress.org/support/ -
Thanks! Will try to write to their support. Somehow the support button led me here. Sorry for the disturbance!
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