Jetpack got disconnected

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  tomwsanders · Member · Dec 10, 2022 at 11:17 pm

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  For some reason my jetpack got disconnected and I lost all my stats. I think jetpack got disabled and when I reconnected it all my stats were gone. Can you help me get my old stats back?

  Site url: https://legacyturfpros.com
  Username: tomwsanders
  Email: (email visible only to moderators and staff)

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Dec 11, 2022 at 3:37 am

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  Hey there,

  I can see your site is not hosted on WordPress.com and uses open-source WordPress software (from WordPress.org) and this forum is focused on sites hosted on WordPress.com.  

  The WordPress.com and WordPress.org sites are completely different: https://wordpress.com/support/com-vs-org

  You can post the query on the official Jetpack forum: https://wordpress.org/support/plugin/jetpack

  Or contact support at https://jetpack.com/contact-support
  :)

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  tomwsanders · Member · Dec 12, 2022 at 8:57 am

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  Ok thanks so much for that info!

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  amiteshg93 · Member · Dec 12, 2022 at 9:05 am

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  I’m glad to be able to assist you! :)