Jetpack has locked my account for now fucking reason…

  • Unknown's avatar
    7newsps · Member ·

    Please restore my account… I don’t fucking need you guys to be fucking locking my account every now and then…. this is totally bullshit… you better work on this piece of garbage before I delete your fucking plugin… I need my account restored asap.

  • Unknown's avatar
    yashitamittal · Member ·

    Hi there!

    As you have installed Jetpack plugin on your website, your website must be using the open source WordPress software, WordPress.org.

    We are only able to provide assistance to the users whose site is hosted here at WordPress.com.

    That said, I have found a thread on a similar issue which might be helpful to you-
    https://wordpress.org/support/topic/jetpack-has-locked-your-sites-login-page/

    Please contact Jetpack support if you need further help-

    Contact Support

    Hope that helps.

  • kokkieh · Staff ·

    Hi there,

    What site do you need help with? I don’t see any Jetpack sites connected to this WordPress.com account.

    If you have been locked out by Jetpack’s Protect module, please see their instructions here on how to regain access and whitelist your IP address:

    Jetpack

    For more help with that, please contact Jetpack support directly.

    Then I also have to warn you that we do not tolerate profanity or disrespectful behaviour in these forums. I understand that you are frustrated, but if you’re not able to maintain a civil and respectful tone when asking for help, your ability to post in this forum will be suspended.

    You can find our forums community guidelines here:

    https://en.forums.wordpress.com/topic/best-practices-community-standards/

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