Jetpack has locked your site’s login page.

  • Unknown's avatar
    perfectwatches2018 · Member ·

    Your IP address 51.254.41.193 has been flagged for potential security violations. You can unlock your login by sending yourself a special link via email. Learn More

    My IP Address Is:
    IPv4: 94.109.48.100

    Your locking OVH servers !!!
    Please help.
    Thanks.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    thesacredpath · Member ·

    Hi there, I’m not seeing a current Jetpack connection to your site, did you disable Jetpack?

    If so, please submit a ticket to Jetpack and also include your site URL there so we can help you with this:

    Contact Support

  • kraftbj · Staff ·

    Howdy!

    It looks like the way your server was configured, it was telling us that your IP address was 51.254.41.193, when in reality that is an IP address of a server at your hosting provider. This would mean that any failed attempt to login to your site would negative hit that IP, which your server configuration was assigning to everyone.

    I made a tweak on our end to try to force the correct IP address to be used moving forward, can you give it a try in a few minutes to see if you can regain access?

  • Unknown's avatar
    perfectwatches2018 · Member ·

    Yes. It works now. Thanks.
    Is there a way on my side to change that behavior?
    Because yesterday it was 51….193 but the other day it was 51…194 from ovh.
    I tried to place Safe ip in my config file but it changes regularly.

    Thanks again for the quick help;

  • fstat · Staff ·

    Hi there,

    No need to configure anything on your end. We just forced it to not use your hosting provider’s IP addresses range.

  • The topic ‘Jetpack has locked your site’s login page.’ is closed to new replies.