Jetpack is blocking me from my account
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i am highly disappaointed with Jetpack service, i got locked out of my wordpress account because jetpack wants me to signup for a paid solution of her security. This is so so bad. Any time i try to create a new password or login after a new password, jetpack will deny me access. Please this is not marketing…this is jungle-mafia assault
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Hello,
Sorry to hear you are locked out. Hopefully we can get this resolved for you quickly. This would be the first time I’ve heard of Jetpack locking someone out of their site due to a payment issue. I’m thinking there is something else at play here. Can you let us know exactly what error message you are receiving when attempting to access your site as well, as your site address?
If the “protect” feature within jetpack got enabled it’s possible that could block your IP address if it detected something unusual. You can visit https://jetpack.com/support/protect/ for more information on how to whitelist you IP and other troubleshooting steps.
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To unblock your IP address, https://jetpack.com/support/protect/#troubleshooting and click on “Unblock yourself when your IP address was blocked by Jetpack’s Protect module”
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