jetpack is installed

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  kw737727com · Member · Oct 17, 2022 at 12:54 pm

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  My ip location has been updated by the isp operator, so I can’t log in because jetpack is installed. Is there any way to solve it, thank you

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Oct 17, 2022 at 3:09 pm

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  Hello there,

  Many thanks for reaching out.

  Are you able to confirm the URL of the website that you need assistance with please?

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  kw737727com · Member · Oct 17, 2022 at 3:11 pm

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  kw737727.com

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  staff-zinnia · Staff · Oct 17, 2022 at 3:26 pm

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  Looking at kw737727.com I can see there’s an issue with the xml rpc connection.

  On the right hand side of the Jetpack troubleshooting page: https://jetpack.com/support/

  Scroll down a little ways and you’ll find Troubleshooting Help with a resources link that goes here: https://jetpack.com/support/getting-started-with-jetpack/troubleshooting-tips/

  ^ I’d save that in your bookmarks for future reference. Look at number 5. Additionally, this page will help you (or your host) add the new IP: https://jetpack.com/support/how-to-add-jetpack-ips-allowlist/