Jetpack is notifying me every day that my site is down and then back up

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  tonisicola · Member · Oct 8, 2014 at 5:54 pm

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  I can’t figure out why my site goes down for a few minutes every day around 10:15am PST. JJetpack sends me an email that it went down, then shortly after send another that it’s up. This is a new thing as of this week. I called GoDaddy, and they moved me to a new platform that’s more WP friendly, but it has still happened the last two days even after the switch. What’s happening??

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 8, 2014 at 5:57 pm

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  This is the WordPress.COM support forum. You need to post to the WordPress.ORG support forum for help with your site because it is not hosted by WordPress.COM.

  WordPress.com and WordPress.org are completely separate and have different logins, features, run different versions of some themes with the same names, and have separate support forums. http://support.wordpress.com/com-vs-org/

  Some JetPack solutions are here http://jetpack.me/support/
  Others are in the JetPack support forum at WordPress.org
  http://wordpress.org/support/plugin/jetpack
  Note: If you don’t have a username account at WordPress.org, click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post there.

  However, if you can’t find help at either one then you can file a JetPack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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  tonisicola · Member · Oct 8, 2014 at 6:35 pm

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  Thank you, that’s super helpful.

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  timethief · Member · Oct 8, 2014 at 6:37 pm

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  You are welcome and best wishes.