Jetpack issue – no access to website anymore
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Dear Support,
I was having access with jetpack and now I cannot access my website over wordpress.com anymore.
Can somebody please help me?
Thanks
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Hello there,
Many thanks for reaching out.
Are you able to confirm the URL of the website that you need assistance with please?
You may need to reach out to Jetpack support: https://jetpack.com/contact-support/
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Hi, it is jasminemama.com
I already restored jetpack and I had access again, but now wordpress says again that I do not have a website (and if I would to create a new one)
What do I need to do?
Thanks
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I can see there’s an issue with a security token, which affects the site’s communication with Jetpack. Our help here is very limited, so if you reconnect Jetpack, and still can’t access your site from WordPress.com, please reach out via https://wordpress.org/support/plugin/jetpack/. Jetpack’s support team will be able to give you more information and the next steps to resolve this.
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