Jetpack issues

  • Unknown's avatar
    nickdzng · Member ·

    Hi – Jetpack seems to have disconnected from my WordPress.com hosted site. I’ve attempted to reconnect by clicking ‘Connect your WordPress.com account’ in Jetpack -> Dashboard, but when I do I receive a message saying ‘Invalid request, please go back and try again.
    Error Code: invalid_client
    Error Message: Unknown client_id’

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thank you for getting in touch! It appears that we’ve already assisted you with this connection problem through email, so everything should be in order now.

    Feel free to reach out if you have any further questions or if there’s anything else we can assist you with.

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