Jetpack Linked Blog Will Not Disconnect
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I want to remove one of my blogs completely. I have cancelled the domain and my hosting package with the external provider. Now I want the blog to be erased from the list on my WordPress account. When I click on “Disconnect Jetpack” I get a message that says it has been disconnected, but when I refresh, it is still there. When I log-out and back in, it is still there. When I clear my cache and cookies and log back in, it is still there. It will not be removed, even though it says time again and again that it has been disconnected! Are you able to go in to my wordpress account and remove the domain “www.fromtheowlery.com” so that it no longer appears in my list of blogs? It would be most helpful! Thank you in advance!
The blog I need help with is: (visible only to logged in users)
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I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.
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Hello there! Can you confirm that you’re referring to the Jetpack site fromtheowlery.com? If so, I can disconnect it from your account for you. Let me know!
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Hi, I have the same issue.
When I go to My Sites menu, I see two old sites that I not have access (expired domain), http://www.andresmultimedia.com/blog and http://www.andresmultimedia.com/cydonia ,
Then I do a click on “Disconnect Jetpack” and I get a message that says it has been disconnected, but when I refresh, it is still there.
Many Thanks in advance if can help me :)
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Hello there! Sorry about that, I didn’t see that you’d added yourself to this thread! I took a look at the account from which you opened this ticket, and I don’t see a Jetpack site connected.
If you are still seeing it in My Blogs, could you clear your browser’s cache using the directions below, and take another look?
Let me know if this changes anything for you.
Thanks much!
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Thanks for your support,
I do a complete clear of the browser data and I am still viewing this two sites,
here is a screenshot, http://oi57.tinypic.com/4dl46.jpg
Thanks again if can help me with this issue,
Cheers,
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Ah, ok. It appeared from your initial note that you were talking about another user account/site.
I am going to send you a private note to confirm ownership of http://www.andresmultimedia.com/blog and http://www.andresmultimedia.com/cydonia.
Once you respond, I can delete those Jetpack sites from your account!
Looking forward to hearing from you. Thanks very much.
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Great Robyn,
I do the confirmation of your private note now, I hope is now possible to delete this sites,
Thanks,
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Hello again!
I got your email. Thank so much for responding so quickly.
I disconnected those Jetpack sites from your account. Take a look and make sure everything looks as it should.
Let me know if you have any other questions. Cheers!
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